Frequently Asked Questions

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General Questions

Yes, we would love to hear from you! Please send us a message.

No, our repricer works 24 hours a day, 365 days a year. We run on a secure cloud-based system to ensure total uptime.

Nope! Our software is completely web-based and runs on any modern web browser. This also means that you can use our software on your tablet, smartphone, or any device that has a web browser.

We also designed our app to be completely mobile-friendly! It will look nice and still be easy to use whether you're on your desktop/laptop, tablet, or phone.

Discount price plans are only available for enterprise customers.

Yes Continuous (Also known as Instant Repricing) is offered as standard on all price plans at no extra cost.

For the eBay system continuous repricing is set to a maximum price update frequency of every 10 minutes, as per the optimum eBay resources.

Yes, our repricer can reprice both up and down. We provide you the option to reprice above/below the current Buy Box Winner or the competition with the current lowest price.

Seller Bay Republic will automatically reprice you like for like, for example if you are selling a used product will only reprice you against other used items.

You can have 1 of each regional marketplaces per account.

We reprice every 10 minutes.

We sync data every 10 minutes.

No, we like to make things easy for our customers! We offer a fully-functional 14-day free trial with all our plans. All you need to sign up is an email address. You can get started in less than a minute!

Your security is important to us. Our entire website uses SSL encryption to prevent eavesdropping. We also perform regular backups of your data. On the repricing side, we incorporate various failsafes to prevent pricing errors.

Our eBay Repricing works in all countries where eBay operates.


Billing Questions

Seller Bay Republic is completely contract-free, you just pay on a per month basis. If you want to leave, just cancel your subscription from the Plans & Billing page and we will cancel your subscription immediately.

Absolutely none, Seller Bay Republic is fully transparent. All our features are available with all plans. The only difference with the plans is the number of active listings/SKUs and we will notify you if you go over so you can decide whether to upgrade your subscription.

Yes, eBay repricing is now billed on products you apply strategies too rather than your total number of active products for sale on the eBay marketplace.

No credit card information is stored on our servers. We use Stripe.com to process all payments, one of the most secure and reputable payment processors available.